Led a successful Agile SAFe transformation for a Cleveland startup, implementing Scaled Agile practices in 3 months. Increased software releases from 7 to 77 while improving cross-product planning and collaboration. Reduced post-release bugs by over 80%, ensuring higher-quality deployments.

Developed and led a $5MM Global Service Delivery Program for AWS, managing a team of 15 Project and Procurement Coordinators. Built a portfolio of 300+ vetted Field Service Engineers across NA, SA, EMEA, and APAC. Ensured adherence to SLAs and KPIs, delivering world-class customer support.

Led a 12-person engineering team in Mexico to design and manufacture custom molded coolant hose products using Lean principles, including value stream mapping and waste reduction. Optimized production efficiency by implementing just-in-time manufacturing and continuous improvement practices. Developed key hose products for Jeep and Tesla, generating $6MM in new revenue.

Led an 8-person Data Analytics team to replace a legacy ERP system using a hybrid Scrum/Waterfall approach. Facilitated key Scrum events to improve team collaboration and workflow efficiency. Identified capacity constraints through workload analysis, resulting in the elimination of production support bottlenecks.

Collaborated with key Teams to implement automated reporting leveraging Jira data fed into Power BI to track team performance, velocity, and release quality. Enabled data-driven decision-making and real-time insights to identify blockers and improve efficiency. Provided continuous feedback to the Executive Team, enhancing strategic planning and execution.

Developed a dynamic product feature ranking system to prioritize high-value delivery based on key business and technical criteria. Strengthened Customer and Stakeholder collaboration to align the product roadmap with strategic objectives. Improved backlog visibility, ensuring consistent delivery of high-impact features.